Shipping Information
At Obsidian, we are dedicated to providing a seamless and efficient shipping experience for our valued customers. Please review the following shipping policies to ensure clarity and satisfaction with your order.
Shipping Destinations
We offer shipping within the contiguous United States (excluding Alaska and Hawaii). Please note that delivery times may vary based on your location within the contiguous United States.
Processing Time
Orders are typically processed within 1-2 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.
Shipping Methods
We offer various shipping methods to accommodate your needs. You can select your preferred shipping method during the checkout process. Available options may include standard shipping and expedited shipping.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status and location of your shipment. Tracking information is also available in your account on our website.
Shipping Updates
For updates on your order, including tracking information and estimated delivery times, feel free to contact our customer support team at RideObsidian@gmail.com.
Contact Us
If you have any questions or concerns regarding shipping, please do not hesitate to reach out to our customer support team at RideObsidian@gmail.com. We are here to assist you and ensure that your off-road experience with Obsidian is exceptional from start to finish.